Hnibet Privacy Policy – Data Protection Your Privacy

Hnibet ("we", "the platform") takes our responsibility to protect user privacy seriously. This Privacy Policy clearly explains the types of information we collect from you when you use the hnibet platform, how that information is used, who it may be shared with, and what rights you have over that data.

We believe transparency is the foundation of trust. That's why this document is written in plain language — not legal jargon that's hard to follow. If anything is still unclear after reading, the hnibet support team is ready to help via live chat, available 24 hours a day.

This policy applies to all users who access the hnibet platform via the website, iOS and Android mobile apps, or any other digital channel we operate.

Hnibet collects various types of data depending on how you interact with the platform. This data falls into several categories:

2.1 Data You Provide Directly

• Registration information: Full name, email address, phone number, date of birth, country of residence
• KYC verification documents: Copies of identity documents such as MyKad, passport, or other official ID
• Proof of address: Utility bills, bank statements, or official documents confirming your current address
• Payment information: Bank account details, card numbers, or e-wallet information used for deposits and withdrawals
• Communication with support: Records of live chat conversations, emails, or any other form of communication with our team

2.2 Data Collected Automatically

• IP address and network information
• Device type, operating system, and web browser version
• Pages visited, session duration, and navigation patterns within the platform
• Betting records and game history
• Login time and location (country/city based on IP)

2.3 Data from Third Parties

In some cases, we may receive your data from trusted third parties such as payment gateway providers, identity verification services, and marketing partners you have authorized to share information with us.

Hnibet only uses your personal data for legitimate and necessary purposes. The following are the primary purposes for which your data is used:

3.1 Platform Operations

• Processing account registration and verifying identity through the KYC process
• Allowing you to log in and securely access all platform features
• Processing deposits and withdrawals in Malaysian Ringgit
• Managing bonuses, promotions, and loyalty programmes

3.2 Security & Protection

• Identifying and preventing fraud, money laundering, and other illegal activities
• Monitoring suspicious account activity in real time
• Verifying login locations and issuing security alerts when necessary

3.3 Service Improvement

• Analysing usage patterns to improve the interface and user experience
• Developing new features that meet the needs of Malaysian players
• Optimising platform performance and reducing response times

3.4 Communications

We use your contact information to send important account notifications, security updates, and — with your consent — promotional content and the latest offers. You can withdraw your marketing consent at any time.

Hnibet does not sell your personal data. However, in certain circumstances, we may need to share information with selected third parties to enable our services to function properly:

• Payment gateway providers: To securely process your deposits and withdrawals — only the necessary data is shared.
• Identity verification service providers: To conduct KYC checks as required by regulations
• Game providers: Minimum technical data required to keep games running — no personally identifiable data is shared
• Competent authorities: Where required by law or court order, hnibet will disclose the necessary information to the relevant authorities.

The hnibet platform uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage patterns.

5.1 Types of Cookies We Use

• Essential Cookies: Required for core platform functions — login, session security, and language preferences. Cannot be disabled.
• Performance Cookies: Collecting information on how users interact with the platform for improvement purposes. You can opt out of this.
• Functional Cookies: Remembering your preferences such as display settings and favourite game selections.
• Marketing Cookies: Used to deliver more relevant advertising. Requires your explicit consent.

5.2 Managing Cookies

You can manage or delete cookies through your web browser settings. Please note that disabling essential cookies may affect platform functionality. For optional cookies, you can adjust your preferences in the privacy preference panel.

Hnibet implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse.

6.1 Technical Security Measures

• 256-bit SSL/TLS encryption for all data transmissions
• Encryption of data at rest using AES-256
• Role-based access control — only authorised staff can access sensitive data
• Regular security audits by independent third parties
• Intrusion detection system (IDS) active at all times

6.2 Storage Locations

User data is stored in secure data centers with multiple layers of physical and cyber protection. hnibet ensures all data storage locations comply with relevant security standards.

As a user of the hnibet platform, you have the following rights regarding your personal data:

The hnibet platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that a child's data has been collected without our knowledge, it will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe your underage child has registered on the hnibet platform, please contact us immediately so that appropriate action can be taken.

The hnibet platform may contain links to third-party websites or services such as game providers and payment gateways. This Privacy Policy applies to the hnibet platform only.

We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policy of any third party before providing them with any personal information.

Hnibet reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or service improvements. Whenever there are significant changes, we will notify registered users via email or in-platform notification at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page reflects the latest version of the Privacy Policy. We recommend checking this page periodically to stay informed about how we handle your data.

If you have any questions, concerns, or wish to exercise your privacy rights, please contact the hnibet team through the following channels:

• Live Chat: Click the chat icon on the hnibet platform — 24/7 support in Bahasa Melayu
• Support Email: [email protected] (plain text — displayed in the footer)

We are committed to responding to all privacy-related inquiries within 48 hours business days. For more complex requests such as data access or deletion requests, the process may take up to 30 days.